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Shipping Policy

 

Where Do We Ship?

Currently we ship worldwide. However, if you live outside the United States and Canada (ie. UK, AU), you must checkout with Bongo International. See below for instructions.

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click on the Bongo Banner below to get started!




Shipping Methods & Rates

We ship UPS and United States Parcel Services.  Rates are calculated realtime during checkout based on the weight of the items being ordered. P.O. Box addresses must ship USPS.

 

Which Shipping Option is best?

 UPS Ground - best if you are not in a rush and the shipment weighs more than 1 or 2 lbs. UPS has very good tracking. UPS ground reaches the entire continental US plus HI and AK. Do not use for APO or PO boxes

UPS Standard to Canada - UPS Ground to Canada.

USPS Mail - is normally the cheapest shipping option for smaller orders less than 1lb in weight. Mail is expensive for heavier shipments. Not a good method for bags and jackets. This is the only option if you are shipping to an APO or PO Box. Use for all US zip codes, APO and PO boxes, plus US territories Puerto Rico, Guam & Virgin Islands. WE SHIP TO APO and FPO addresses. PLEASE CHOOSE U.S. PRIORITY MAIL ONLY. THIS IS THE ONLY WAY TO SHIP TO APO and FPO addresses. YOU CAN NOT OPT FOR A FASTER SERVICE. PACKAGE MUST GO VIA USPS PRIORITY MAIL.

UPS 3 Day Select - takes 3 days and costs more than Ground. Good if you are West Coast and need the item in 3 days. US only. Do not choose for APO's and FPO's.

UPS 2 Day Air - costs a lot more than ground. Arrives by the end of the second business day after we ship. US only. Do not choose for APO's and FPO's.

UPS Next Day Air - gets to you by the end of the next business day after we ship. US only. Do not choose for APO's and FPO's. UPS Next Day Air - get guaranteed overnight delivery for day-definite shipments. US only. Do not choose for APO's and FPO's. Alaska, Hawaii and APO Addresses Shipments to Hawaii and Alaska can now be shipped by UPS Ground or US mail. UPS ground is normally cheaper unless the item is very light. For APO and FPO addresses please select the US Mail shipping option, as this is the only option available. In some cases our shipping calculator may underestimate the actual shipping costs if the package is oversized. In this case we will notify you of any additional charges before shipping.

 

UPS Ground Transit Time Map

UPS Transit Time

 

 
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